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Last Updated: 26 Jun 2025

Hospitality & Tourism Management

Readies you with a better understanding of the industry in the new tourism norm, covering key areas such as marketing, sustainable tourism, and customer analytics. You will have to option to specialise in one of three majors: Customer Experience and Innovation, Sales and Revenue Management and Sustainable Tourism. This diploma will present graduates with a wide array of career paths in the various sectors of the hospitality and tourism industry, such as airlines, attractions, banking, and travel. The diploma will pave the way for a hospitality career in Singapore's top-notch hospitality industry, supported by government investment in tourism infrastructure to maintain its premier status in Asia.

Course code : R66
Republic Polytechnic
Admission type: JAE , DAE , JPAE , Poly EAE , PFP
2025 JAE ELR2B2-B net aggregate: 10-26
Course duration : 3 years

Course details

Field of study Business and Management
Track/Specialisation

This course offers the following tracks or specialisation:

  • Major in Customer Experience & Innovation
  • Major in Sales & Revenue Management
  • Major in Sustainable Tourism
Certification offered

Diploma in Hospitality & Tourism Management

Learn more about the course

Minimum entry requirement

You must meet the respective examination requirements in order for us to consider your application.

For N(A)-Level students seeking admission through PFP

This course is under the Humanities, Arts, Media and Business cluster

Subject Grade
English Language Syllabus A 1-3
Mathematics Syllabus A / Additional Mathematics 1-3

Any 1 relevant subject:

  • Art
  • Geography
  • History
  • Humanities (Social Studies, Geography)
  • Humanities (Social Studies, History)
  • Humanities (Social Studies, Literature in English)
  • Literature in English
  • Principles of Accounts
1-3

Any 2 other subjects excluding CCA

1-4
For O-Level students seeking admission through JAE
Subject Grade
English Language 1-6
Additional Mathematics or Mathematics 1-6

Any one of the 2nd group of Relevant Subjects for the ELR2B2-B Aggregate Type

  • Art
  • Business Studies
  • Combined Humanities
  • Economics
  • Geography
  • Higher Art
  • Higher Music
  • History
  • Humanities (Social Studies, Literature in English)
  • Humanities (Social Studies, Literature in Chinese)
  • Humanities (Social Studies, Literature in Malay)
  • Humanities (Social Studies, Literature in Tamil)
  • Humanities (Social Studies, History)
  • Humanities (Social Studies, Geography)
  • Intro to Enterprise Development
  • Literature in English
  • Literature in Chinese
  • Literature in Malay
  • Literature in Tamil
  • Media Studies (English)
  • Media Studies (Chinese)
  • Music
  • Principles of Accounts
1-6

Course modules

General modules
  • Innovation and Practice
  • Critical Thinking and Problem Solving Skills
  • Singapore, the World and I
  • Effective Workplace Communication
  • Designing Your Life (Personal Growth I)
  • Designing Your Life (Personal Growth II)
  • Designing Your Life (Future-Ready I)
  • Designing Your Life (Future-Ready II)
  • Designing Your Impact
Discipline modules
  • Financial Accounting
  • Marketing
  • Microeconomics
  • Fundamentals of Customer Experience
  • Hotel and Leisure Management
  • Hospitality and Tourism Management
  • Events and Project Management
  • Restaurant and Culinary Management
  • Hospitality Business Management #
  • Sustainable Tourism Development

#Only for students taking One-Semester Industry Immersion Programme

Major modules

Major in Customer Experience and Innovation

  • Consumer Behaviour
  • Customer Relationship Management
  • Managing Customer Experience
  • Customer Analytics
  • Integrated Service Communications
  • Servicescape Design
  • Innovative Experience Creation
  • Introduction to User Experience

Major in Sales and Revenue Management

  • Entrepreneurship
  • Management Accounting
  • Digital Marketing & eCommerce
  • Customer Analytics
  • Hospitality Sales
  • Revenue Optimisation
  • Advanced Hospitality and Tourism Analytics
  • Hospitality Revenue Management

Major in Sustainable Tourism

  • Sustainability Reporting and Carbon Management
  • Customer Analytics
  • Sustainability in Events
  • Wellness Tourism
  • Resorts Management
  • Air Travel Management
  • Destination and Attractions Management
  • Business Sustainability Communication
Elective modules

Option A

  • Select Elective modules totalling 12 Modular Credits (MCs) from the list of modules in applicable Minor Programmes

Option B

  • Select a Minor Programme

Option C

  • Select a CET-based Certificate programme and/or Elective module(s) from the list of modules in applicable Minor Programmes (only for eligible students)
Industry orientation programmes

Option 1: One-Semester Industry Immersion Programme

  • Project

And select one module from the list below:

  • Industry Immersion Programme
  • Entrepreneurial Immersion Programme
  • Corporate Innovation Immersion Programme

Option 2: Two-Semester Industry Immersion Programme

  • Industry Immersion Programme
  • Industry Immersion Programme II

Internship

Internship duration 20 weeks or 40 weeks
Internship timeframe Year 3

Career prospects

You can explore the following career options upon graduation:

  • Attractions Manager
  • Business Development Manager
  • Customer Experience Manager
  • Leisure Travel and Tours Specialist
  • Marketing and Content Creator
  • Sales and Marketing Specialist (Tourism)
  • Sponsorship Manager
  • Sustainability Manager
  • Venue Manager
  • Wellness Retreat Specialist

Use resources and interactive tools that are available on MySkillsFuture Portal to explore various education and career pathways.

How to register

Joint Admissions Exercise (JAE)

You may register using the JAE Internet System (JAE-IS). Learn the process and how to apply.

Direct Admissions Exercise (DAE)

You may apply through the respective polytechnics’ websites. Learn the process and how to apply.

Joint Polytechnic Admissions Exercise (JPAE)

You may register using the JPAE Portal. Learn the process and how to apply.

Polytechnic Early Admissions Exercise (Poly EAE)

You may register using the Poly EAE Portal. Learn the process and how to apply.

Polytechnic Foundation Programme (PFP)

You may register using the PFPAE Portal. Learn the process and how to apply.