Last Updated: 22 December 2020
Contact Us
Submit your enquiries or feedback online, call us or make an appointment.
Try our online services below, and you may be able to find the answers you need.
- Website search
- FAQs
- AskJamie chatbot
- SchoolFinder
- Other self-help tools to check for financial assistance eligibility, MOE Kindergarten or Primary 1 registration eligibility, etc.
- Check balance for Post-Secondary Education Account (PSEA) and Edusave Account by calling 6260 0777 (24-hour hotline)
- Check or pay school fees
- Retrieve lost certificates for GCE N-Level, O-Level and A-Level
- Register as private candidate for GCE N-Level, O-Level and A-Level examinations
- Tuition grant matters
You can also browse our popular topic pages:
- Financial matters
- Primary 1 (P1) registration
- Secondary 1( S1) posting
- Admissions to Post-Secondary Education Institutions (PSEIs)
- Careers
Contact details
Online
Use our online feedback form to send us your enquiries and feedback.
If you wish to call or visit us
We recommend making a callback or walk-in appointment at your preferred timing, as you may have to wait 15 to 30 minutes or more during our peak periods.
Book an appointmentIn view of the COVID-19 situation, services at MOE Customer Service Centre (CSC) will be strictly by appointment only to ensure the safety and well-being of our customers, staff and community. No walk-ins are allowed. Please book your appointment 2 days in advance of your intended visit.
Customers visiting the MOE CSC will be required to observe safe distancing and safe management measures. You must wear a mask at all times and register your visits via SafeEntry.
Please reschedule your visit to MOE CSC if you or your accompanying person:
- Are currently on Stay Home Notice (SHN) or Quarantine Order (QO).
- Have any fever or flu-like symptoms.
- Had close contact with a confirmed COVID-19 case in the past 14 days, except for COVID-19 frontliner workers or individuals who have recovered within 3 months of their first positive PCR COVID-19 test.
We thank you for your cooperation in ensuring a safe environment for all.
Phone
6872 2220
Operating hours
Monday to Friday: 8.30am to 5.30pm
(Closed on weekends and public holidays)
Location
Customer Service Centre
1 North Buona Vista Drive
MOE Building, Podium Block
Singapore 138675
- Retrieve past years' GCE examination results via SkillsPassport at MySkillsFuture portal and view it on OpenCerts at no cost.
- Email the completed application form to us, and we will arrange to send you a physical copy of your SOR via postal mail at $10 per copy.
Operating hours
Monday to Friday: 8:30am to 5:30pm
(Closed on weekends and public holidays.)