Contact Us

Save Time with our FAQs!

Use our FAQs (Frequently Asked Questions) to answer your queries and frequently asked questions.

If you cannot find the information you need in our FAQs, contact us through the following ways:

Personally at:

Customer Service Centre (Podium Block of MOE Building)
Ministry of Education, Singapore
1 North Buona Vista Drive
Singapore 138675
Operating Hours:

Mondays to Fridays: 8.30am to 5.30pm
Saturdays: 8.30am to 12.30pm
Sundays and Public Holidays: Closed

Peak Periods to Avoid (Average waiting time may take up to 30 minutes):
  • 11.00am to 2.00pm daily
  • Mondays
  • The day after a public holiday

*To facilitate your visit to the Customer Service Centre, please bring along your NRIC or passport for registration at the security counter.

Through Phone At:

Hotline: +65 68722220
Fax: +65 67755826
Hotline Operating Hours:

Mondays to Fridays: 8am to 6pm
Saturdays: 8am to 1pm
Sundays and Public Holidays: Closed

You can send in your enquiries or suggestions using our online feedback formAlternatively, you can also drop us an email at