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e-Services Available
Make a Call-back Appointment

Enjoy call-back service.
Book an appointment for us to call you back at your preferred timing.
Operating Hours Mondays to Fridays: 8.30am to 5.30pm
Saturdays, Sundays and Public Holidays: Closed

PEAK PERIODS TO AVOID (AVERAGE WAITING TIME MAY BE 15 MINUTES OR LONGER):

  • 11.00am to 2.00pm daily
  • Mondays
  • The day after a public holiday
Telephone Number 6872 2220
(We recommend booking a call appointment with us to avoid waiting in queue)

VISIT

In view of the COVID-19 situation, services at MOE Customer Service Centre (CSC) will be strictly by appointment only to ensure the safety and well-being of our customers, staff and community. No walk-ins are allowed. Please book your appointment 2 days in advance of your intended visit.

Customers visiting MOE CSC will be required to observe safe distancing and safe management measures i.e wear a mask at all times, and register their visits via SafeEntry.

Please reschedule your visit to our Customer Service Centre if you or your accompanying person:
  • Are currently on Stay Home Notice/ Leave of Absence/ Quarantine Order
  • Have flu-like symptoms

We thank you for your cooperation in ensuring a safe environment for all.


e-Services Available
Make a Visit Appointment

Available for all services except Purchase of Statement of Results (SOR)/ Lost Certificates. Alternatively, you may:
  1. Retrieve past years’ GCE exam results online via SkillsPassport at MySkillsFuture portal and view it on OpenCerts [Free]
  2. or
  3. Email us to send you via postal mail a physical copy of SOR at $10 per copy. Download application form here.
Operating Hours Mondays to Fridays: 8.30am to 5.30pm
Saturdays, Sundays and Public Holidays: Closed

Services are by appointment only
Address Customer Service Centre (Podium Block of MOE Building)
Ministry of Education, Singapore
1 North Buona Vista Drive
Singapore 138675