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Last Updated: 18 March 2024

Primary school transfer service

3. Receive outcome and report to school

You will receive the outcome of your child's application through SMS sent to the local mobile number you have provided during your application. You may also log on to the online system using your Singpass.
Microsoft Edge is recommended for optimal use of this online system.
If you choose to accept the school offered, follow these steps to complete the transfer process:
  1. Report to the current school to initiate the transfer process.
  2. Report to the new school.
This process must be completed within the reporting period. If you miss the reporting deadline, or decide not to accept the school offered, your child will remain in their current school.
Your child will have to attend the new school in the immediate term after completing the transfer process.

Documents required

You will need to bring the following documents to the current school for verification:
  • Child's birth certificate, entry or re-entry permit.
  • Both parents' Singapore NRICs, entry or re-entry permit.

Other supporting documents

Divorced or separated parents must prepare the following documents:

Joint custody
You must agree with the other parent on the school offered by MOE to your child for transfer. You need to:
  • Contact your child’s current school to obtain a letter of consent.
  • Bring the letter of consent signed by the other parent.
  • Bring the relevant Court Order setting out the custody arrangement pertaining to the child.
  • Sign a letter of undertaking (LOU) to resolve disputes, if any. The LOU will be issued by your child's current school.
  • If you and the other parent are unable to reach a common agreement to transfer your child, you may approach the Family Justice Courts or the Syariah Court to apply for a Court Order to resolve this matter before applying for school transfer.
  • We will process the application made by the parent authorised in the Court Order.
  • If there is a dispute about your child’s school transfer that cannot be resolved, your child will remain in the current school.
Sole custody
You will need to:
  • Bring the relevant Court Order setting out the custody arrangement pertaining to the child.
  • Sign a letter of undertaking (LOU) to resolve disputes, if any. The LOU will be issued by your child's current school.
If there is a dispute about your child's school transfer that cannot be resolved, your child will remain in the current school.
Learn more about the verification of supporting documents at schools.
If you decide not to accept the school offered, or miss the reporting deadline, your child will remain in their current school.