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Last Updated:  15 Apr 2026

MOE and schools

Schools play a central role in creating safe, caring and enabling environment for our students. MOE and schools will continue to deepen a culture of kindness and respect in all our schools, strengthen schools’ management of hurtful behaviours and bullying, and deepen partnership with parents to support student well-being.

What schools do to prevent and address hurtful behaviours and bullying?

MOE and schools emphasise a whole-school approach to prevent and respond to hurtful behaviours and bullying. Schools will:

  • Implement immediate safety measures for all students involved, including individualised safety plans for affected students.
  • Conduct thorough investigations by engaging all students involved to establish facts and gain a comprehensive understanding of the incident. The time needed for investigation depends on the complexity of each case - some cases may be resolved within days, whilst others may require more time. 
  • Apply appropriate disciplinary measures, counselling and restorative actions that focus on learning,  behaviour change and relationship repair, with stricter disciplinary measures for serious student misconduct to ensure greater consistency across schools. 
  • Maintain timely communication with parents throughout the entire process, keeping them informed and partnering them to ensure the safety and well-being of their child.

What happens when an incident is reported?

Addressing Bullying Tiered Approach



For more consistent management of bullying and student misconduct, schools will implement clear disciplinary measures while ensuring students receive appropriate guidance, counselling and restorative interventions.

Addressing Bullying Baseline Disciplinary Measures

How will schools work with parents?

When bullying occurs, our priority is the safety of the affected students. For students who are affected by bullying:

  • Schools will put in place plans to support the affected students, which may include separating the students, removing hurtful online content, and identifying peer support. Teachers and counsellors will work with both victims and perpetrators to manage emotions and restore relationships.
  • Schools will inform parents of the incident, work with them to support the well-being of students involved, and provide updates on the case. As each case varies in circumstances and complexity, schools require time to gather relevant information for a thorough and fair investigation.
  • Where necessary, students experiencing ongoing distress are referred to community resources such as the Response, Early Intervention and Assessment in Community Mental Health (REACH) teams for more specialised support.

To provide space and privacy for students to learn from their mistakes and grow from the experience, MOE and schools will handle cases sensitively. However, if cases are made public with inaccurate information, MOE may put out the facts of the case to provide a balanced view of the incident, including the actions of all who were involved and measures taken based on the school's investigations.