Higher Nitec in Passenger Services (2 years)

In the Higher Nitec in Passenger Services course, you will get an opportunity to go behind-the-scenes and experience how a world-class airport handles over 60 million visitors per year. You will be equipped with skills and knowledge that will enable you to be an integral part of a highly-skilled workforce in the aviation and travel industry.

Students will be trained in performing the full range of check-in services, situation and crisis management, and providing professional assistance to passengers. To ensure a deeper understanding and appreciation of the global environment, students will undergo training that will give a broad overview of the travel industry and cultural diversity. Apart from Passenger Handling Operations, the training will also provide students with diverse understanding of the travel industry with modules such as Air Cargo Handling, Transport Terminal Safety & Security, Transport Technology and Sustainability, as well as Service Design and Innovation.