) or https:// as an added precaution.Last Updated: 12 Jan 2026
Higher Nitec in Retail & Online Business (3 years)
A Retail Associate plays a crucial role in bridging the gap between traditional brick-and-mortar retail and the digital landscape. You will be trained to deliver exceptional customer service while leveraging modern technological tools to enhance the shopping experience for customers. You will support a spectrum of retail functions while working in a dynamic and fast-paced environment, keeping up with the latest technological advancements and using them to drive sales, improve operational efficiency to optimize the overall retail experience.
| College | Course code | B4 net aggregate |
|---|---|---|
ITE College Central | HF3RB | 2 - 5 |
ITE College East | HF3RB | 3 - 7 |
ITE College West | HF3RB | 3 - 7 |
Course details
| Field of study | Business and Services |
| Certification offered | Higher Nitec in Retail & Online Business |
Minimum entry requirement
You must meet the respective examination requirements in order for us to consider your application.
| Subject | Grade |
|---|---|
| Completed GCE 'N' Level | - |
Internship
| Internship duration | 3+6 months |
Career prospects
Higher Nitec in Retail & Online Business graduates obtain training in digital marketing and merchandising which widen their opportunities to be employed by retail establishments for both shop front and back-end office. Some of the job titles held by graduates include Marketing Executive, E-commerce Executive, Retail Merchandiser and Retail Sales Executive.
How to register
You can apply directly to the Institute of Technical Education (ITE) in mid-December. Learn the process and how to apply.
You may register using the ITE EAE Portal. Learn the process and how to apply.