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Last Updated: 28 February 2023

Student Welfare Officer

Provide mentoring and social support to students-at-risk. Learn more about the role and how to apply for it.


As a Student Welfare Officer (SWO), you will provide social support to students-at-risk. You will also work with their families and other community partners to address barriers to learning and strengthen the safety net for these students.

Roles and responsibilities

  • Provide student-centric casework support for students-at-risk and their families.
  • Act as a mentor for students-at-risk and empower them to make informed life choices.
  • Visit homes to assess the needs of students-at-risk and their families.
  • Refer students’ families to the relevant agencies to enhance their access to community resources and services.
  • Collaborate with community agencies to mitigate issues for the students-at-risk and their families.
  • Work with the school’s student support team on early identification, case management and proactive measures to avert the onset of at-risk behaviours among students.
  • Monitor and manage statutory cases.
  • Help re-integrate students who have been absent from school.


  • Passion and disposition for working with students-at-risk and their families, and a positive belief in their potential.
  • Cultural sensitivity, collaborative and an openness to diverse views.
  • Emotional stability, resourcefulness and resilience.
  • Ability to manage complex and serious school absenteeism or statutory cases, as well as provide consultation to school leaders on such cases.
  • Preferably with at least 5 years of working experience. Casework experience in the social service sector, working with and supporting students-at-risk and families would be an advantage.
Note: While the SWO role is a rewarding one, it also comes with expectations and demands at work. Applicants should have the fitness and resilience required to engage students safely and carry out their duties effectively. As part of application processing, candidates may be required to undergo a pre-employment medical examination.

Salary and benefits

SWOs are appointed on the Student Welfare Officer Scheme of Service. Successful candidates will be hired on a contract basis.

Your starting salary will range from $2,500 to $5,200. Your exact salary takes into consideration:

  • Your relevant work experience and time spent on the job.
  • Your academic training.
  • Whether you have completed full-time National Service.
Note: Information on salaries is accurate at the point of publication but may be subject to review and change.

You will also be eligible for these benefits:

  • Time off during school holidays, as long as your services are not required during that time.
  • Subsidised medical and dental benefits.
  • 14 days of medical leave without hospitalisation, and up to 60 days with hospitalisation.
  • 10 days of urgent leave for private matters, subject to approval.
Learn more about the benefits as a Public Officer.


Applications are currently closed. Please join the mailing list to be informed of future recruitment exercises.