Last Updated: 06 September 2021

Student Welfare Officer

Provide mentoring and social support to students-at-risk. Learn more about the role and how to apply for it.


As a Student Welfare Officer (SWO), you will provide social support to students-at-risk. You will also work with their families and other community partners to address barriers to learning and strengthen the safety net for these students.

Roles and responsibilities

  • Provide student-centric casework support for students-at-risk and their families.
  • Act as a mentor for students-at-risk and empower them to make informed life choices.
  • Visit homes to assess the needs of students-at-risk and their families.
  • Refer students’ families to the relevant agencies to enhance their access to community resources and services.
  • Collaborate with community agencies to mitigate issues for the students-at-risk and their families.
  • Work with the school’s student support team on early identification, case management and proactive measures to avert the onset of at-risk behaviours among students.
  • Monitor and manage statutory cases.
  • Help re-integrate students who have been absent from school.


  • Passion and disposition for working with students-at-risk and their families, and a positive belief in their potential.
  • Cultural sensitivity, collaborative and an openness to diverse views.
  • Emotional stability, resourcefulness and resilience.
  • Ability to manage complex and serious school absenteeism or statutory cases, as well as provide consultation to school leaders on such cases.
  • Preferably with at least 5 years of working experience. Casework experience in the social service sector, working with and supporting students-at-risk and families would be an advantage.

Salary and benefits

SWOs are appointed on the Allied Educator Scheme of Service. Successful candidates will be hired on a contract basis.

Your starting salary will range from $1,730 to $4,610. Your exact salary takes into consideration:

  • Your relevant work experience and time spent on the job.
  • Your academic training.
  • Whether you have completed full-time National Service.
Note: Information on salaries are accurate at the point of publication but may be subject to review and change.

You will also be eligible for these benefits:

  • Time off during school holidays, as long as your services are not required during that time.
  • Subsidised medical and dental benefits.
  • 14 days of medical leave without hospitalisation, and up to 60 days with hospitalisation.
  • 10 days of urgent leave for private matters, subject to approval.
Learn more about the benefits as a Public Officer.


Applications are currently closed. Please join the mailing list to be informed of future recruitment exercises.