Examination Services

The MOE Customer Service Centre (MOE CSC) offers three main types of examination-related services that can be transacted at our one-stop service centre.

Lost Certificates / Purchase of Statement of Results

  • If you had misplaced your original PSLE, GCE N-/O-/A-Level certificate(s), you may purchase a Statement of Results.
  • A Statement of Results (SR) is an official document certifying your achievements in the examination concerned.

Availability and Processing Time

Please refer to Singapore Examinations and Assessment Board (SEAB)’s website.

Cost

Self-collection from MOE CSC
(Note: Self-collection is temporarily not available until further notice)


$10 per copy

Mail-out to a local address via registered mail
(Note: For applications submitted during the temporary unavailability of the self-collection option, the $2 postage fee is waived)

$10 per copy
+ $2 postage fee

Mail-out to an overseas address via registered airmail

$10 per copy
+ $5 postage fee
Purchase Options

Via Mail or Email

Please send the following items either
- by post to our MOE CSC; OR
- by email to contact@moe.gov.sg

  • The completed application form
  • A photocopy of your NRIC/ foreign identification document
  • An e-receipt or screenshot of confirmed payment details

The SR will be mailed out only upon payment clearance, and the receipt of all required documents.

Via Walk-in Purchase at MOE CSC
(Note: This service is temporarily not available until further notice)

  • Personally with the folllowing:

    • Your original NRIC/ foreign identification document
    • Cash/ NETS/ CashCard/ Cheque


  • Through a Proxy with the following:

    • His/ her original NRIC/ foreign identification document
    • Your original NRIC/ foreign identification document
    • Cash/ NETS/ CashCard/ Cheque
    • An original signed Letter of Authorisation from you with the following details:

      - Your name
      - Your NRIC / FIN/ Passport number
      - Your address
      - The proxy’s particulars
      - Your signature
Note

Candidates who took the following examinations will have to submit the Certifying Statement application form to the Cambridge Assessment International Education instead:

  • O-Level Cambridge School Certificate examination in 1970 or earlier
  • A-Level Cambridge Higher School Certificate examination in 1972 or earlier
  • A-Level Cambridge General Certificate of Education in 1973 and 1974

Collection of General Certificate of Education (GCE) Certificates

Private Candidates

You will be notified by post when your certificate is available for collection at the MOE CSC.
(Note: This service at MOE CSC is temporarily not available until further notice)

To collect your certificate, please bring the following documents:

  • Your original NRIC/ foreign identification document
  • Mail pouch
School Candidates

Please collect your certificate through your school.

Replacement of Entry Proof

For Private Candidates

Personally

  • Call us at 6872 2220
  • Email us at contact@moe.gov.sg
  • Visit MOE CSC with your original NRIC/ foreign identification document.
    (Note: This service at MOE CSC is temporarily not available until further notice)

Through a Proxy
(Note: This service at MOE CSC is temporarily not available until further notice)

The proxy will need to bring the following:

  • His/ her original NRIC/ foreign identification document
  • An original signed Letter of Authorisation from you with the following details:

    - Your name
    - Your NRIC / FIN/ Passport number
    - Your address
    - The proxy’s particulars
    - Your signature

For School Candidates

Please approach your school.