Examination Services

The MOE Customer Service Centre (MOE CSC) offers three main types of examination-related services that can be transacted at our one-stop service centre.

Lost Certificates / Purchase of Statement of Results

  • Certificates for national examinations (PSLE, GCE N-/O-/A-Levels) are controlled documents. Hence no replacement certificates will be issued if you lose them.

  • If you are a SingPass holder, please obtain your past years’ GCE-Level examination results online via your Skills Passport, available from the MySkillsFuture portal, or through the MySkillsFuture mobile application. Visit the 'individuals' tab of the SkillsPassport FAQs for information on how to retrieve and view your digitised examination results.

  • If you are a non-SingPass holder, or if you wish to retrieve your PSLE results or GCE-Level results that are not yet available in your Skills Passport, you may purchase a Statement of Results (SOR) by submitting your application via email or post to the MOE Customer Service Centre. The SORs are official documents certifying the achievements of candidates in their examinations.


Availability and Processing Time

Please refer to Singapore Examinations and Assessment Board (SEAB)’s website.


Retrieve Past Years’ GCE Exam Results Online using Skills Passport at MySkillsFuture portal

  • For SingPass holders only
  • Not available for PSLE results
  • Batches of the GCE-Level examination results from the most recent year of examinations to the 1975 examination year, will be made fully available by 2020.
  • Refer to SEAB’s website for an updated listing of the GCE-Level examination results that are available online for retrieval


Purchase of Statement of Results (SOR)
  • Mail-out to a local address via registered mail
$10 per copy
(Local postage fee is temporarily waived till further notice)
  • Mail-out to an overseas address via registered airmail
$10 per copy

+ $5 overseas postage fee per mailing address
Method of SOR Purchase

Application Via Email

Please send the following items by email to contact@moe.gov.sg:

  • The completed application form
  • A photocopy of your NRIC/ foreign identification document
  • An e-receipt or screenshot of confirmed payment details

The SOR will be mailed out within 3 working days upon payment clearance, and the receipt of all required documents.


Candidates who took the following examinations will have to submit the Certifying Statement application form to the Cambridge Assessment International Education instead:

  • O-Level Cambridge School Certificate examination in 1970 or earlier
  • A-Level Cambridge Higher School Certificate examination in 1972 or earlier
  • A-Level Cambridge General Certificate of Education in 1973 and 1974

Collection of General Certificate of Education (GCE) Certificates

Private Candidates

You will be notified by post when your certificate is available for collection at the MOE CSC.

To collect your certificate, please make an appointment for the visit and bring the following documents:

  • Your original NRIC/ foreign identification document
  • Mail pouch
School Candidates

Please collect your certificate through your school.

Replacement of Entry Proof

For Private Candidates


Through a Proxy

The proxy will need to bring the following:

  • His/ her original NRIC/ foreign identification document
  • An original signed Letter of Authorisation from you with the following details:

    - Your name
    - Your NRIC / FIN/ Passport number
    - Your address
    - The proxy’s particulars
    - Your signature

For School Candidates

Please approach your school.