Press Releases

June 10, 2010

MOE Awards Tender for Standard Operating Environment (SOE) for Schools

The Ministry of Education (MOE) has awarded the tender for Standard ICT Operating Environment (SOE) for Schools to NCS Pte Ltd (NCS) at an estimated contract value of S$850 million over a period of 8 years, with an estimated subscription of around 120,000 seats. Each seat comprises a computing device, network connectivity and support services for all Government and Government-Aided schools. The seats cater to 40,000 teachers and administrative staff and 500,000 students.

The SOE for Schools programme will be implemented over the next two years. It supports the third Masterplan for ICT in Education (mp3) in providing schools with an ICT infrastructure that will continually enhance teaching and learning. Facilitated by school-wide wireless connectivity, students will be able to use portable computing devices and access media-rich and interactive digital resources for learning opportunities beyond their classrooms. The programme will also provide an environment where schools can trial their innovative solutions for teaching and learning.

The SOE for Schools programme consolidates the provision and management of desktops, messaging and network environment, as well as ICT support for schools. Schools will subscribe to the predefined services, on a per user per month basis. The standardisation of the ICT operating environment and aggregation of demand will lead to greater operational efficiency and cost savings for the schools as a whole.

The SOE for Schools programme constitutes the second phase of the overall Government-wide SOE initiative, focusing on the unique ICT needs of schools. The implementation of SOE for Schools programme in pilot schools will begin in early 2011 following the setup of the central infrastructure, processes and governance of the programme. The rest of the schools will be transited in phases by end 2012.


The Standard ICT Operating Environment (SOE) is a government-wide initiative that aims to bring about a common ICT infrastructure environment to enable public officers to work as One Government, resulting in improved operational efficiency and agility in the public sector. MOE schools, being part of the public sector, are included in this SOE initiative. However, as the needs of schools are different from the office-type environment of the ministries and statutory boards, SOE for Schools programme is undertaken independently as the second phase of the overall SOE initiative.